APCS e-Desk

What is it ?

e-Desk will allow users to notify and to trace their cargo movements at the terminal. This electronic desk is developed within the context of the automation of the export declaration (the Export Control System, or ECS) as well as for transit declarations, particularly the requirement for the terminal operator to make an electronic notification of container goods arrivals to be sent to Customs.

The existing application of PSA Antwerp was reimplemented according to the development standards of the Antwerp Port Authority (white labeling) and offered in the e-services portal of the Antwerp Port Community System. The e-Desk application is not a substitute customs software nor a terminal operator system.

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• In the first phase the e-Desk can be used for preannouncement of Customs data for containerized cargo only. Other shipping forms as breakbulk, roro en bulk are not yet possible.
• Both export declarations as transit declarations for export kan be pre-announced using the e-Desk application. In case of a transit declaration European legislation still demands a physical handover of a hardcopy document to the Customs office at exit. Registration of the transit declaration in the e-Desk has the advantage that you can use the track and trace function for all export movements.

How does it work ?

With e-Desk the user (shipper, exporter, shipper, ...) notifies the terminal operator about an upcoming cargo.
The data include type of document, office of exit, MRN-number and container number. A container terminal and order reference are optional data.
The terminal operator can continuously retrieve this information. Other users can only retrieve and update their own detailed data within e-Desk.

What are the benefits ?

e-Desk allows more efficiency by passing declaration details (MRN) from declarant to terminal operator.

For which ports and terminals can you use the e-Desk application?

APCS cooperates with the other Flemish ports within the npa Cargo Community Services and has closed an agreement with the Port of Zeebrugge on the development and use of the e-Desk application. This facilitates users of both ports by registration in a single application.
You can use e-Desk for shipments on following terminals in Antwerp :

  • (Antwerp Euro Terminal quay 1333) TBC
  • PSA Noordzee terminal quay 913
  • PSA Europa terminal quay 869
  • PSA Churchill terminal quay 420
  • PSA Deurganck terminal quay 1742
  • NHS Churchill terminal quay 420
  • MSC Home terminal quay 702 upto 736
  • DPW Antwerp Gateway quay 1700
  • IMT quay 242
  • (ICO Vrasene Terminal quay 1241) TBC

And following terminals in Zeebrugge :

  • PSA Container Handling Zeebrugge quay 202-207
  • PSA Zeebrugge International Port quay 125-129
  • APMT Zeebrugge quay 120
  • (ICO Zeebrugge (quays 405, 501 & 521) TBC
  • Wallenius Wilhelmsen Logistics quay 530  

What do you need ?

e-Desk works as a web application on any computer with Flash-player.


Click here for a list of software vendors who have succesfully connected their software: e-Desk Partners

Tips for a correct use of the e-Desk

The e-Desk can be used for reporting of all kinds of Export customs declarations and for the pre-announcement of Transit declarations.

It is not necessary to surrender paper documents upon arrival at the terminal. Exports can be handled paperless on the connected terminals. See list of terminals above.

Reporting of customs declarations in the e-Desk application must be done before shipment on board.

Customs declarations made in emergency procedures cannot be reported in the e-Desk. A declaration started in a paper procedure must continue in a paper based process. These declarations are not available in the Customs computer systems and must be handed over to the terminal operators customs desk in hardcopy in order to complete the exit procedure. 

The number of the Customs office to be reported in the e-Desk can be found in section 29 of the export declaration (office of exit) or section 53 of the Transit declaration (office of destination).

Container numbers must always be reported with length of 11 characters. Shipper’s owned containers that not follow a standard notation have to be completed with a / (ex. ////123456/).

What does it cost ?

The Port Authority takes on their behalf the full cost of development and operation of the application.
Also the message cost for sending data by electronic means (with an XML-message) and the connection to the communication network (by means of a supported standard protocol) are for account of the Port Authority.