In order to ensure safe and efficient shipping traffic to and from the port, ships entering or leaving can call on a number of services offered by the Port Authority and private companies.

Towing services

For navigation on the Scheldt, ships can call on the assistance of tugs from the URS company. Information on these services can be fund on the URS website at www.urs.com

Manoeuvring a seagoing ship within the dock complex is a critical task. Ships can be assisted with this by one or more of the Port Authority’s tugs. The Port Authority’s fleet of nine tugs also provides firefighting support.

Blauwhoefstraat 11, Haven 602, 2040 Antwerp

Tel.: +32-3-229.67.11

Fax: +32-3-229.67.10

sleepbedrijf@haven.antwerpen.be

Pilots

Ships’ masters can call on the advice of pilots for navigating and manoeuvring their ships. Piloting of ships and coordinating the flow of traffic on the Scheldt is done by the Pilotage. Information on these services can be found at www.loodswezen.be

In the port docks, a dock pilot from BRABO can be called upon for assistance with piloting, mooring and unmooring. For more information see www.brabo.com

Harbourmaster's Office

The Harbourmaster’s Office actively manages shipping traffic so that vessels are able to reach the port, stay there and leave it again, all as quickly, efficiently and safely as possible. Further, as required by law, it shares responsibility for maintaining public safety and care for the environment within the port area, and exercises independent supervision of compliance with the laws and regulations. This means that it actively monitors all transports of dangerous goods, investigates all cases of damage or pollution and takes appropriate measures where necessary.

Damage/vessel traffic service: + 32/3-205 21 84

Berths: + 32/3-205 21 85

Dangerous goods: + 32/3-205 21 83

Personnel/miscellaneous services: + 32/3-205 21 82

Processing of reports: + 32/3-205 21 54

Havenhuis, Entrepotkaai 1, 2000 Antwerp

Tel: +32-(0)3-205.21.52

Fax: +32-(0)3-205.20.25

hkd@haven.antwerpen.be

Port Dues
The Port Dues department of Antwerp Port Authority provides information on invoices and submission of documents in connection with shipping, ship’s waste and barge transport.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
Tel: +32-3-205.20.96
Fax: +32-3-205.22.99

The desk is open on weekdays from 0830 to 1630.

Cranes
Antwerp Port Authority has three floating cranes and more than 30 dock-mounted cranes, all of which can be rented out within the port area.
The Floating Crane department manages and maintains the Brabo, which can lift up to 800 tonnes, together with the Portunus and Titan, each with a lifting capacity of 40 tonnes.

Boerinnestraat 26, Haven 55, 2030 Antwerp
Tel. +32-3-205.24.92
Fax +32-3-205.24.91

The Dock Crane department has among others 10 or so mobile cranes that can operate anywhere, with lifting capacities of up to 100 tonnes. The cranes can be rented for long or short periods.

Beliweg 3, Haven 321, 2030 Antwerpen
Tel +32-3-229.66.01
Fax +32-3-229.66.19
walkranen@haven.antwerpen.be