Board of directors
The board of directors determines the strategic options for the port, lays down long-term policy guidelines and exercises democratic control over port policy. The board is chaired by Antwerp’s Alderman for the Port, Marc Van Peel, and further consists of ten Antwerp city councillors and a number of co-opted experts.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.11
fax +32-3-205.20.28
info@haven.antwerpen.be 

Regional Port Commissioner
The Regional Port Commissioner, Toon Colpaert, exercises control over Antwerp Port Authorities and the port authorities of Ghent, Ostend and Zeebrugge, under the terms of the Flemish Ports Decree. The Commissioner can among other things block decisions by the governing bodies that he considers to be in conflict with this decree.

Gewestelijk havencommissariaat, Graaf de Ferrarisgebouw, Koning Albert II-laan 20 bus
5, 1000 Brussels
tel. +32-2-553.75.81
fax +32-2-553.77.16
peggy.geeraerts@lin.vlaanderen.be

Management committee
The management committee is responsible for day-to-day management of Antwerp Port Authority. It has four members in all, and is chaired by the managing director of the Port Authority, Eddy Bruyninckx.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.11
fax +32-3-205.20.28
info@haven.antwerpen.be

General Services
In carrying out its activities Antwerp Port Authority can call on a large number of support services, including the Personnel department, Legal department, Financial department, Communications department, Promotion & Commercial Relations department, Secretariat, Strategy & Development department and Environmental department.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.11
fax +32-3-205.20.28
info@haven.antwerpen.be

Harbourmaster's Office
The Harbourmaster’s office is headed by the Harbourmaster and is responsible for the safe, smooth flow of shipping traffic to, from and in the port. It assigns berths and ensures safety within the port area. For this purpose the harbourmaster officials have a number of police powers. They also monitor the transport of dangerous goods, and deal with accidents causing damage to port infrastructure or polluting the docks.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-(0)3-205.21.52
fax +32-(0)3-205.20.25
hkd@haven.antwerpen.be

Marketing, Promotion & Commercial Relations

The Marketing, Promotion & Commercial Relations department organises promotion activities in Belgium and abroad, aimed at making the port better known among shippers, shipping companies, logistics operators and industrial players on the one hand and the general public on the other. This is done by means of Port Days, exhibitions and guided tours of the port, among other things.

The department also acts as the point of contact for all parties involved with port activities in commercial terms. It manages commercial projects, provides advice and support to future customers of the port, and acting in close collaboration with the port community it helps to attract new trade to the port.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
Tel.: +32-(0)3-205.20.51
Fax: +32-(0)3-205.22.69

Communications & Press department

The Communications & Press department is responsible for relations with the press and other media, sponsoring, public events, publications, audiovisual productions and the Port Authority’s website.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
Communications Manager: Annik Dirkx
Tel.: +32-3-205.23.09
Fax: +32-3-205.23.29

annik.dirkx@haven.antwerpen.be

Port Dues department

The Port Dues department is located on the second floor of the Port Authority headquarters. Here there is a desk for information on invoices and for submitting documents concerning shipping, ship’s waste and inland waterway navigation.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.96
fax +32-3-205.22.99
The desk is open on weekdays from 0830 to 1630.

Government contracts

All contracts made by Antwerp Port Authority are allocated in response to tenders based on contract specifications. Contract specifications may be purchased from the Port Authority secretariat, to which tenders should likewise be submitted.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.22.05
fax +32-3-205.20.28
The desk is open on weekdays from 0900 to 1600.

Property management
The Port Authority awards concessions for sites, warehouses and covered storage within the port area, for private companies in which to carry out their businesses. In addition, the Port Authority manages a large number of utilities, pipelines and wind turbines. The concession policy and assets management in general are the responsibility of the Property Management department.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.18
fax +32-3-205.20.03
patrimoniumbeheer@haven.antwerpen.be

Documentation Centre
The centre for documentation on port economics and transport is located in the Port Authority headquarters.
It may be consulted by appointment.

Havenhuis, Entrepotkaai 1, 2000 Antwerp
tel. +32-3-205.20.50
fax +32-3-205.20.21
documentatiecentrum@haven.antwerpen.be
The library is open on weekdays from 0900 to 1600.

Planning Permission desk
The Planning Permission desk handles applications for planning permission within the geographical port area on the right bank of the Scheldt. The applications are passed on to the College of Mayor and Aldermen, after consultation with and approval from the city planning official. The actual planning permission is granted by the College.

Loodglansstraat 5, Haven 102, 2030 Antwerp
tel. +32-3-229.64.75
fax +32-3-229.64.78
Loket_stedenbouwkundige_vergunningen@haven.antwerpen.be 
The desk is open on weekdays from 0845 to 1145.

Dredging department
The Dredging department ensures sufficient keeldepth in the tidal berths and the non-tidal docks within the port area. It is responsible for carrying out and/or supervising maintenance dredging work, and for treatment and disposal of dredging spoil.

Boterhamvaartweg 15, Haven 128, 2030 Antwerp
tel. +32-3-229.67.50
fax +32-3-229.67.51
baggerbedrijf@haven.antwerpen.be  

Electricity department
The Electricity department is made up of two sub-departments: one responsible for managing the electricity distribution network (high and low voltage) covering the port area, and one responsible for public lighting and the administrative buildings.
Wilmarsdonksteenweg 33, Kaai 206, 2030 Antwerp
tel. +32-3-229.65.65 (also for reporting faults)
fax +32-3-229 65 60
elektriciteitsvoorziening@haven.antwerpen.be

Geographical Information System
Antwerp Port Authority has developed its own Geographical Information System (GIS). This covers the port area down to the smallest detail, and offers a geographical view of many different aspects of port activity. The GIS can be consulted on the basis of surface area, docks, land use, green areas, type of terminal etc. Some of the information from the GIS is made available to external partners and users, e.g. for the Large Scale Basic Map and for the GPS quay numbering.

Quay 63, 2030 Antwerp
tel. +32-(0)3-205.25.43
fax +32-(0)3-205.24.37
gisdata@haven.antwerpen.be

Infrastructure services
The infrastructure services are responsible for construction and/or supervision of infrastructure work within the port area, including roads, bridges, locks, docks, quay walls, jetties etc. More specifically these services concentrate on renovation and new construction, dry infrastructure (roads, wharves, own buildings, etc.), wet infrastructure (including the locks) and ecological infrastructure (see “The Port More Naturally”) (link). Part of their task is to give form to the Town & Country Planning and Strategic plan.

Siberiastraat 20, Haven 63, 2030 Antwerp
tel. +32-3-205.25.62
fax +32-3-205.24.13

Cranes
Antwerp Port Authority has three floating cranes and more than 30 dock-mounted cranes, all of which can be rented out within the port area.
The Floating Crane department manages and maintains the Brabo, which can lift up to 800 tonnes, together with the Portunus and Titan, each with a lifting capacity of 45 tonnes.

Boerinnestraat 26, Haven 55, 2030 Antwerp
tel. +32-3-205.24.92
fax +32-3-205.24.91
The Dock Crane department has among others 10 or so mobile cranes that can operate anywhere, with lifting capacities of up to 100 tonnes.
The cranes can be rented for long or short periods.

Slepersweg 2, Haven 114, 2030 Antwerp
tel. +32-3-229.26.01
fax +32-3-229.66.19

Service departments
The Port Authority’s service departments are responsible for among other things management of stocks and warehouses, and for maintenance of equipment (e.g. tugs) and structures (e.g. bridges). They include a hydrographical department (fathom),  a drawing and engineering office, and an electronics/IT department.

Siberiastraat 20, Haven 63, 2030 Antwerp
tel. +32-3-205.24.25
fax +32-3-205.24.42

Tug service
Manoeuvring a seagoing ship within the dock complex is a critical task. Ships can be assisted with this by one or more of the Port Authority’s tugs. The Port Authority’s fleet of nine tugs also provides firefighting support.

Blauwhoefstraat 11, Haven 602, 2040 Antwerp
tel. +32-3-229.67.11
fax +32-3-229.67.10
sleepbedrijf@haven.antwerpen.be

AMARIS
Information & computer technology (ICT) is of strategic importance for the port. In the competitive world of shipping it is vital to ensure smooth flow of traffic within the port, as well as quick handling, efficient management of freight (including dangerous goods) and correct financial processing: these are all mission-critical aspects that require a high level of ICT support. AMARIS, the ICT subsidiary of Antwerp Port Authority, develops and implements special shipping applications and manages the Port Authority’s computer equipment.

Amaris, Italiëlei 2, 2000 Antwerp
tel. +32-3-205.21.67
fax +32-3-205.20.27
amaris@haven.antwerpen.be

APEC-Antwerp/Flanders Port Training Center
This training organisation organises short, practice-oriented, interactive seminars for people from other ports, enabling them to acquire the Antwerp know-how in modern port operations. One of the main features is collaboration between public and private port authorities. APEC-Antwerp/Flanders Port Training Center is affiliated with Antwerp Port Authority, and receives support from the Flemish Government and from Alfaport, in collaboration with the Province of Antwerp and Belgian Technical Cooperation.