General service HSS & VT

For general enquiries relating to our port area, you can find a summary below of the various services that may be able to provide an answer.

 

  • Reports and questions relating to the port area of Antwerp (seaport) can be asked here: porttraffic@portofantwerp.com
    • works, operations, projects and events with a nautical impact on berths, structures and fairways,
    • nautical messages and communication of nautical issues/details,
    • nautical aspects with respect to berths (restrictions, draught, technical data, etc.),
    • exceptional transport via the water within the port or through the locks.
       
  • Written requests pursuant to Port Police Regulations, including welding and burning, immobilisation, diving work, gassing, (LNG or de-)bunkering, gas-free inspections, extended stays and use of towpath. More info: Permissions Desk (Loket Toelatingen) 
     
  • Questions about administration for shipping issues and reception nautical operational services within Port of Antwerp? Mail to portadmin@portofantwerp.com or call +32 3 229 71 00.
  • Do you have questions about liability regarding damage to Antwerp Port Authority's assets? Enquiries regarding images of damage within the port area, as set out in the camera policy? Ask via averijen@portofantwerp.com.
     
  • General questions or shipping agents with questions about bookings of the cruise terminal and sailings of cruise ships in Antwerp, can be asked here: cruises@portofantwerp.com.